Information for families

After Hours Emergency Maintenance Number

We are aware of the issues you have experienced with our after-hours emergency maintenance call service, and we take this matter seriously.  As a solution, we have decided to bring the service in-house, which means when you call between 4pm and 8am, you will be able to speak directly with our maintenance team. Please note this phone number is not monitored during business hours. 

For Alex Walker Tower, Grace Gardens, Grace Manor, Oddfellow Rebekah Tower, Edith Pink, Rhubarb Patch, and Jenkins Court please call: 825-414-0870

For Murdoch Manor, King Tower, Carter Place and Edwards Place please call: 403-215-6659

For Glenway Gate and Templemont Place please call: 587-439-5626

A maintenance emergency includes: 
FLOOD, GAS LEAK, SEWER BACK UP, NO POWER/HEAT/WATER, ALL ELEVATORS NOT WORKING.

Please contact your Leasing Coordinator during business hours for all other repairs.

Supportive Housing

Trinity Place Foundation of Alberta manages Peter Coyle Place and Templemont Gardens. These communities are home to men and women who are unable to access traditional housing. We provide housing and support to residents with addictions and/or mental health issues and apply a harm reduction philosophy model. An innovative partnership with the Alex Health Care Centre and Alberta Health Services enables us to provide medical services and supports that include access to physicians and nurse practitioners. Applications to Peter Coyle Place and Templemont Gardens are by referral only.

Support Services

Creating Strong Families and Communities in Calgary

caryacalgary.ca

Kerby Centre for the 55+ Programs and Services for Seniors

kerbycentre.com

Creating Strong Families and Communities in Calgary

cupscalgary.com

FoodRx Alberta

A healthy food prescription program for adults in alberta with type 2

foodrxalberta.ca

Calgary Meals On Wheels

mealsonwheels.com

Home Care
Alberta Health Services

albertahealthservices.ca

AA Calgary – Calgary AA Intergroup

calgaryaa.org

Access Mental Health Alberta Health Services

albertahealthservices.ca

City of Calgary - community services

mealsonwheels.com

Government of Alberta Affordable Housing

alberta.ca

Hoarding Disorder

alberta.ca

Elder Abuse – Get help

alberta.ca

Frequently Asked Questions

Family/Tenant’s Obligations

To pay rent and other charges according to your lease.

Not to assign or sublease your suite. 

Keeping the suite and appliances clean and in good condition, and for the cost of clearing plugged toilets, sinks and drains. The Tenant will also be responsible for replacing all light bulbs in the suite.

The Tenant will co-operate with the Landlord in the care and maintenance of the suite.  The Tenant will report to the Landlord any accident, break or defect in the water, heating or electrical systems, or any other loss or damage to the suite.

At the conclusion of the lease term, the Tenant will leave the suite in the same condition as it was in at the starting date, except for normal wear and tear as defined in the Residential Tenancies Act.

Locks. The Tenant shall not add to or change locks on doors giving access to or within the suite.

Comply with rules as described in schedule A of your lease. 

 

Landlord Obligations

Follow the obligations as landlord under the Residential Tenancies Act and Social Housing Accommodation Regulation.

Ensure that the property is well-maintained.

Ensure your unit is well maintained before moving in.

Responding to repair requests in your suite and on the property during tenancy.

Ensure common areas are well-maintained.

Clearing snow in winter and maintain landscaping and garden areas in summer.

Family/Tenant Obligations and Landlord Obligations